We’re here to support you every step of the way — from the moment you first log in to the moment you complete your final course. Our team is dedicated to providing seamless, high-quality learning experiences, and we welcome any questions or feedback you may have. Reach out anytime, and we’ll aim to get back to you within two business days. Your success is our priority! 

For technical support, bugs, or general platform issues: Click here to contact us. In the​“Notes” field, make sure to include a brief description of the issue as well as your device and/​or web browser details. If possible, please include any screenshots depicting the issue. We aim to respond within two business days.

Note: While we have launched the Academy, we are still building and refining with our development team. With any new product, this is to be expected. We are on high alert and ready to tackle tech issues or bugs. 

For general inquiries: Email academy@​mainstreet.​org

Note: Please check out our FAQs for assistance with requests like ​“How do I reset my password?” before emailing.